Privacy Policy

Last updated: January 2026

ParentSync (“ParentSync,” “we,” “our,” or “us”) respects your privacy and is designed for sensitive family coordination where data protection and access control are critical. This Privacy Policy explains how we collect, use, store, and protect your information.

By using ParentSync, you agree to the practices described in this policy.

Information We Collect

We collect only the information necessary to provide the core functionality of the ParentSync application.

Information You Provide

  • Account information, such as email address and authentication credentials

  • Schedules, messages, and expense records entered by users

  • Documents uploaded by users, including court-related or custody-related records

Children do not create accounts and do not interact directly with the ParentSync platform.

Automatically Collected Information

  • Device and session information necessary for authentication and security

  • App usage data related to feature performance and reliability

We do not collect precise location data.

How We Use Information

We use collected information solely to:

  • Organize and manage shared schedules

  • Document shared responsibilities and expenses

  • Enable secure communication between authorized co-parents

  • Provide optional drafting assistance features

  • Maintain application security, integrity, and performance

We do not use personal data for advertising or marketing purposes.

Data Sharing and Disclosure

We do not sell, rent, or license user data.

We do not share data with:

  • Advertising networks

  • Marketing partners

  • Data brokers

Data entered into ParentSync is accessible only to authorized users within the same family workspace and is protected by access controls.

We do not use user data to train shared or public artificial intelligence models.

AI Features

ParentSync offers optional AI-assisted drafting tools designed to help users organize thoughts and communications.

  • AI features provide drafting assistance only

  • AI features do not provide legal advice or make custody decisions

  • Content submitted for AI assistance is processed transiently

  • AI inputs are not retained for model training

Use of AI features is optional and user-initiated.

Data Security

We implement reasonable and industry-standard safeguards to protect user information, including:

  • Encryption of data in transit using HTTPS/TLS

  • Encryption of data at rest

  • Secure authentication and session management

  • Role-based access controls and data isolation between families

No system is completely secure, but we take appropriate measures to reduce risk and protect sensitive information.

Data Retention and Deletion

You may:

  • Access your personal data

  • Delete individual records

  • Request full account deletion at any time

When an account is deleted, associated personal data is permanently removed in accordance with our data retention practices, except where limited retention is required for security, legal, or operational purposes.

Your Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your account and data

Requests can be made using in-app tools or by contacting support.

Changes to This Policy

We may update this Privacy Policy from time to time. If material changes are made, we will update the “Last updated” date and provide notice where required.

Contact Us

If you have questions about this Privacy Policy or our data practices, you may contact us at:

support@parentsyncs.com

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